W888 Terms and Conditions — Please read before use

01 General Terms & Conditions

W888 (hereinafter referred to as "we", "us", or "the Platform") is an online gaming and Sports Betting service provider. By using our website w888.ng, you confirm that you have read and agreed to these Terms and Conditions in full.

These Terms and Conditions form part of a legal agreement between w888 and each registered member. If you do not agree to these terms, please refrain from using our Platform.

• This service is available to individuals aged 18 and above only.
• Each individual may only create one account.
• Providing accurate personal information is mandatory.
• Accounts may not be accessed from countries where online gaming is prohibited.

02 Account Registration & Verification

To create an account on w888, you must provide accurate and truthful information. The name, date of birth, mobile number, and email you register with must be your own.

We reserve the right to initiate a Know Your Customer (KYC) verification process at any time. This may require you to submit your national ID, passport, or other government-issued documents.

• Each person may only register one account — creating multiple accounts is strictly prohibited.
• Keeping your account password confidential is your responsibility.
• Transferring, selling, or allowing third parties to use your account is strictly prohibited.
• W888 may suspend an account at any time if suspicious activity is detected.
• We reserve the right to withhold withdrawals until KYC verification is complete.

03 Deposit & Withdrawal Policy

Deposits on w888 can be made via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is BDT 200, and the maximum limit may vary depending on the payment method.

Withdrawal requests are typically processed within 15 to 30 minutes, though delays may occur if KYC verification is not yet complete. Withdrawals can only be made through the same method used for the deposit.

• Deposits must be made from your own account only — third-party payments are not accepted.
• Minimum withdrawal amount is BDT 500.
• Bonus balance cannot be withdrawn directly — wagering requirements must be completed first.
• If fraudulent transactions are identified, payments will be cancelled and the account will be closed.
• W888 may request additional information to verify transactions.

04 Bonus & Promotion Terms

W888 offers a variety of bonuses and promotions for both new and existing members. Each bonus has its own wagering requirements, validity period, and terms, which are stated at the time the bonus is announced.

• The welcome bonus applies to first-time deposits only.
• Specific wagering requirements must be met before a bonus can be claimed.
• Claiming the same bonus more than once is prohibited.
• Any unused bonus balance will be forfeited once the bonus expires.
• If multiple accounts are used to claim bonuses, both accounts will be closed.
• W888 reserves the right to modify or cancel any bonus offer at any time.

05 Betting Rules

Specific rules apply to w888's Sports Betting, Live Casino, fish games, and other gaming sections. Detailed rules for each game or sport can be found in the relevant section.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, w888 reserves the right to void the affected bets.
• Betting based on match-fixing or insider information is strictly prohibited.
• In live betting, some bets may be rejected due to network delays.
• W888 may place payments on hold if suspicious betting patterns are detected.

06 Prohibited Activities

Certain activities are strictly prohibited on w888. Violating these prohibitions will result in account termination and forfeiture of all balances. Legal action may also be taken where necessary.

• Creating or operating multiple accounts.
• Using the platform for money laundering or illegal fund transfers.
• Using software, bots, or automation tools to play games.
• Attempting to breach the website's security systems.
• Harassing or defrauding other members.
• Creating an account using a false identity or forged documents.
• Continuing to use the Platform after filing a chargeback or payment dispute against w888.

07 Privacy & Data Protection

W888 takes the protection of your personal information very seriously. Any data we collect is used solely for service delivery, identity verification, and security purposes.

Your data is not shared with third parties, though we may be required to disclose information under legal obligations or upon request from regulatory authorities. For more details, please see our Privacy Policy Please read.

• All data is secured through SSL encryption.
• Your information is never sold to third parties for marketing purposes.
• Even after account closure, certain data may be retained for a specified period as required by law.
• Details on our cookie policy are available in our Privacy Policy.

08 Responsible Gaming

W888 believes gaming should be for entertainment only. We encourage our members to play responsibly and actively work to prevent problem gambling.

• Every account has access to tools for setting personal spending limits.
• Temporary or permanent Self-Exclusion options are available.
• Allowing anyone under the age of 18 to use an account is strictly prohibited.
• Contact our support team for professional assistance with any gambling-related concerns.

09 Account Closure & Suspension

You may close your account at any time by contacting our support team. You will be given the opportunity to withdraw any valid balance before the account is closed.

W888 reserves the right to suspend or close any account at any time for the following reasons:

• For violating these Terms and Conditions.
• If fraudulent or suspicious activity is detected.
• If KYC verification fails or fraudulent documents are submitted.
• In the event of a chargeback or payment dispute.
• For legal or regulatory reasons.

10 Changes to Terms & Contact

W888 reserves the right to amend, add to, or cancel these Terms and Conditions at any time. Registered members will be notified of significant changes via email or through the Platform.

Updated terms take effect from the date they are published. Continued use of the platform after new terms are posted will be considered your acceptance of those terms.